In January 2011, violent clashes erupted in Egypt, particularly in the capital of Cairo, threatening the safety of corporate travelers and expatriates in the country. At that time, about 200 expatriates (employees and their families) from two major European construction companies were directly at risk in downtown Cairo.

Within hours, the two groups decided to dispatch a Crisis24 senior team to ensure the safety of their employees, assess the situation locally and help them decide if or when business operations should be stopped and people evacuated.

After the decision was taken to evacuate their employees, Crisis24 managed directly the full evacuation, from picking-up families downtown Cairo to transporting them back to Europe aboard a chartered Airbus 321 with an Europ Assistance medical team aboard. The families that left their homes in Cairo that morning landed in Paris the same evening.

The full operation was monitored in real-time by the two customers thanks to our GPS Tracking solutions and satellite communications tools.

Upon special request from European consulates in Cairo, non-employees were also secured back to Paris by the Crisis24 team.