Manufacturing sector • 2019
Learning to confront an assailant or active shooter, United States
A global technology provider with 130,000 employees and annual revenues of $40 billion wanted to strengthen their crisis management capabilities. They asked Crisis24 to set up a training program for the United States and Mexico, including distance-learning courses.
Crisis24’s multidisciplinary and multilingual team, which includes experts in crisis communication, active assailant management, cybercrime, law enforcement and trauma management, has developed the following solutions:
- A year-long training program to build organizational resilience, both in the United States and Central America.
- Two-day training to learn how to confront active assailants or active shooters, with the participation of local police departments.
- A detailed Q&A session for employees.
The various exercises helped to identify weaknesses and improvements that needed to be made so that our client could strengthen their crisis management capabilities. It was then possible to develop a concrete plan and establish a framework where all regional crisis management teams report to the organization’s executive committee.