Bernadette Gotch

As Vice President of Global Operations, Bernadette leads Crisis24’s worldwide medical programs, driving clinical quality, operational excellence, and innovative care models. She is responsible for aligning medical service delivery with international standards, strengthening risk governance, and enhancing performance across high-pressure environments.

With over two decades of leadership in healthcare and global service sectors, Bernadette brings deep experience in strategy, compliance, and transformation. As CEO and Board Director of Kincare Health, she spearheaded a significant financial turnaround, introduced a customer-centric model of care, and fostered a culture of accountability and continuous improvement. She holds a nursing background and executive credentials from Harvard, MIT Sloan, Yale, and the Australian Institute of Company Directors.