Critical Event Management Platform


THE ONE PLATFORM
FOR CRITICAL EVENT
MANAGEMENT
When a critical event occurs, Chief Security Officers need to act fast — but a maze of protocols and workflows for different situations and regions can cost crucial time. Combining visualization tools, two-way communication, workflow automation, and analytics in a single platform, TopoONE protects lives, reduces downtime, safeguards your reputation, and provides robust resilience.
EASILY INGESTS ANY DATA SOURCE
The industry’s only critical event management platform that ingests all data sources, TopoONE creates a single, global picture of threats facing your organization.

ALL DATA, ALL ACTIONS, ONE PLATFORM
Receive alerts, assess threats, quickly escalate critical events, and communicate with people on the ground without switching between systems.

PERFORMANCE-BOOSTING AUTOMATION
Maximize the value of your team and accelerate response times with machine-speed decision-making and remediation.

BUILT BY SECURITY
EXPERTS, FOR
SECURITY EXPERTS
Respond immediately to risks and critical events and effectively escalate, manage, and report on issues and incidents.
DATA SOURCES
People and Assets, Threat Intelligence, Weather, Natural Disasters, Power Outages, Traffic, Flight Radar, IoT Devices and Sensors, Video Monitoring, Access Control, Alarms, and more
ONE PLATFORM
Filtering and Prioritization, Visualization, Automation Workflow, Communications, Sharing and Collaboration, Analytics, Incident Management
RAPID RESPONSE
Email, SMS, text-to-voice, in-app, Teams, Slack, WhatsApp, Incident and Case Management, Business Continuity
TAKE YOUR SECURITY
OPERATIONS TO THE
NEXT LEVEL
Gain 360-degree visibility of your exposures, compress your response times, and enhance your team’s productivity with the industry’s most advanced Critical Event Management (CEM) platform.
ONE OPERATING PICTURE FOR ALL
Merge threat intelligence, internal systems, and tracking data for total coordination.
TAKE YOUR TALENT FURTHER
Free your team to focus on important, cognitively-demanding tasks.
ACCELERATE RESPONSE TIMES
Surface priority alerts and quickly escalate critical events.
Powerful Visualization Tools
View all assets globally on a single pane of glass, or rapidly configure and publish risk maps to share with colleagues across the entire organization.

DATA LAYERING
EXTERNAL FEEDS
Threat intelligence, weather, natural disasters, power outages, traffic cameras, flight radar, and more.
INTERNAL SYSTEMS
Access controls, alarms, CCTV, IoT devices, incident management, ERP, supply chain, and more.
PEOPLE AND ASSETS
App-based GPS tracking, fleet tracking, site monitoring, geo-fencing, HR, travel booking, and more.
MAP DESIGNER AND PUBLISHER
CLICK TO CODE
Easily create, edit, and annotate, and share maps-no geographic information system (GIS) knowledge required.
FILTER DATA BY USER
Choose what information is displayed to whom and when based upon responsibility, e.g., executive security, legal, business continuity.
RULES-BASED ENGINE
HIGH-SPEED
Able to ingest and curate all incoming threat data in real-time.
NOISE-REDUCTION
Avoid information overload by filtering events by severity, proximity, keyword, and many other criteria.
INTERACTIVE OPERATING PICTURE
COMMON OPERATING PICTURE
Plot all risk intelligence alongside the locations of people and assets globally.
RAPID SELECTION
Quickly select specific people or assets by creating a radius, lassoing them on-screen, or setting pre-defined geographic boundaries.
ONE-CLICK CONTEXT
Select an alert or asset to view crucial details-from storm’s severity to the location of an office’s fire escapes.
MAKE YOUR PRIORITES
PERFECTLY CLEAR
END-TO-END
WORKFLOWS
Replace the slow, manual, and repetitive tasks within your monitoring and response processes with TopoONE's single-platform solution.
Incident Management
Get maximum control over incident intake, management, resolution, and reporting—all on one system.
EXTREMELY VERSATILE
Adaptable for handling all incident types from vandalism and minor injuries to catastrophic weather events and criminal investigations.
HIGHLY CONFIGURABLE
Match workflows, checklists, tasks, forms, and fields to match your needs and processes.
FLEXIBLE INTAKE CHANNELS
Incorporate data from communications, tip line calls/reports, threat intelligence, alerts, and more.

Two-Way Communications
Industry-leading technology to ensure business continuity through any crisis.
MASS NOTIFICATION
Supports two-way email, SMS, text-to-voice, in-app, Slack, Teams, and WhatsApp.
IN-BOUND MESSAGING
Incorporate mobile app-based safety check-ins and crisis signals, in addition to group calls and surveys.
CENTRAL CONTROL DASHBOARD
Track the status of all communications, with live updating of message delivery status, response requests, and replies
SMART AUTOMATION
Auto-generates recipient lists based on the proximity of people and assets to threats.

Critical Event Workflow
Respond quickly and effectively to all critical events—any time, anywhere.
COMMON OPERATING PICTURE
View, assess, and respond to threats in the same system; simply click on an alert to begin.
CRISIS-SPECIFIC PROCESSES
Embed your preferred protocols and standard operating procedures (SOPs).
AUTOMATION
Exclude minor or irrelevant events— or automatically escalate urgent or critical events.
GLOBAL COLLABORATION
Quickly assign tasks to onsite or remote colleagues to resolve alerts as a team.

Reporting and Analytics
Capture, investigate, and analyze almost any data in the system for insights and awareness.
INSIGHTFUL ANALYTICS
Analyze information across multiple data sets to support situation reports (SITREPs), after-action reviews (ARRs), executive summaries, and more.
TEAM BENCHMARKING
Use alert, incident, and response data to examine performance and set benchmarks.
RISK ANALYSIS
Uncover patterns of recurring risks that need more robust mitigation efforts—by location or region.

SEE WHAT YOUR TEAM
COULD ACCOMPLISH
BUILD OUT YOUR
SECURITY OPERATIONS
RELIABLY AND RAPIDLY

CRISIS24 EMBEDDED
INTELLIGENCE SERVICES
Bolster your team’s risk management capabilities with dedicated Crisis24 analysts focused on your threat exposure and footprint. As expert users of TopoONE, they can begin unlocking the full benefits of the platform right away.
FULLY-VETTED AND EXTENSIVELY TRAINED
ABLE TO SCALE-UP ON SHORT NOTICE
REACH-BACK SUPPORT TO CRISIS24’S TEAM OF 200+ analysts
HELP SETUP TOPOONE WORKFLOWS AND DATA INTEGRATIONS

SECURITY OPERATIONS
CENTER SETUP
Let the same minds behind Crisis24’s world-class monitoring and response capabilities take your SOC plans from strategy to workflow design to fully implemented, operational reality. We can support any model you need, including:
ON-SITE MODEL
VIRTUAL MODEL
HYBRID MODEL
CASE STUDIES
BRINGING STABILITY
TO AN UNSTABLE WORLD
At work across six continents, Crisis24 is proud to help clients improve safety and operational resilience.

A Leader in Sporting and Recreation Equipment Chooses Crisis24 to Build an Integrated Global Security Strategy with TopoONE
A leader in sporting equipment partners with Crisis24 to build an integrated global security strategy using TopoONE, enhancing operational efficiencies and safety.

Risk Management on the World Stage: Crisis24 at Summer Games
Crisis24 helps clients stay ahead of threats at the 2024 Paris Olympic Games thanks to Critical Event Management Platform.
SEE HOW TOPOONE
CAN TRANSFORM
HOW YOU MANAGE RISK
TRUSTED INTERNATIONALLY
Trust is a huge factor and I felt, from the start, that the TopoONE team would do what they said they would do—and they have delivered above expectations. The ability of TopoONE to create operational efficiencies for McKesson Security Operations has been huge.
VICE PRESIDENT
GLOBAL SECURITY OPERATIONS CENTER, MCKESSON
FAQS
EXPLORE
FREQUENTLY
ASKED
QUESTIONS
WHAT IS CRITICAL EVENT MANAGEMENT?
HOW CAN GOOD CRITICAL EVENT MANAGEMENT IMPROVE BUSINESS RESILIENCE?
WHAT IS THE BEST CEM PLATFORM FOR SECURITY OPERATIONS?
SECURE EVERY ADVANTAGE






