Risk Management on the World Stage: Crisis24 at Summer Games

The 2024 Paris Olympic Games brought together citizens from countries around the globe in the spirit of competition and sportsmanship. The Games spanned less than three weeks of competition, from July 26 to Aug. 11, but required years of preparation and planning by French authorities and security agencies.

Large-scale events like the Olympic Games and the Paralympic Games (also hosted in Paris from Aug. 28 to Sept. 8) create heightened threats – including geopolitical tensions, crime, civil unrest, cyberattacks, environmental concerns, and terrorism. For Crisis24, the challenge of protecting its clients began well in advance of the first competition, with the intelligence preparation starting more than 18 months before the opening ceremony.

On-the-Ground Intelligence Guides Strategy

Crisis24’s local intelligence analysts in Paris began preliminary risk assessments over a year before the Games began. In early 2024, clients started receiving more frequent information to guide their advance preparation.  

In April, monthly intelligence briefs for clients with key operations in Paris focused on deep-dive topical analysis, such as recent civil unrest reports, security incidents in Paris (current and historical), LGBTQ travel, and cybersecurity. By July, briefings evolved into weekly updates on potential disruptions in the city, including infrastructure issues, recent crime incidents, and likelihood of upcoming civil unrest. Clients received early threat assessments through a business continuity lens, shifting from monthly to daily and finally to real-time reporting as the Games neared. Embedded analysts also began providing support to their clients many months before the Games began, working as an extension of the clients’ internal teams.

Health Risk Management Seamlessly Integrates Medical Assistance and Security

For the Crisis24 Private Strategic Group - Global Medical Concierge Practice, integrating medical expertise into security planning was vital to ensuring the safety of one of its clients, a media conglomerate, during the Games.

The Crisis24 Private Strategic Group - Global Medical Concierge Practice treated over 150 patients quickly and effectively, ensuring both their privacy and minimal disruption to their professional responsibilities. This, in turn, helped protect the continuity of operations for the organizations they represented.

Superior CEM Platform Integration to Drive More Informed Decisions  

Every client presents with a unique need, risk profile, and business goal. Crisis24’s product development team conducted every exploratory conversation and assessment through this lens, ensuring every client was empowered to make the best possible security decisions before, during, and after the Games.  

The Crisis24 Horizon and TopoONE platform integration provided clients with a “single pane of glass” to monitor events and guide decision-making. The platform was pre-loaded with multiple intelligence and data layers for the Games to provide hyperlocal awareness.

The 2024 Olympic Games provided a unique opportunity for Crisis24 to demonstrate on the world stage what’s possible when integrated technology, human expertise, and a client-first focus come together.  The client perspective was the guiding force from the beginning.