PLATFORM
CRISIS24
MASS NOTIFICATION


MASS NOTIFICATION—THE FOUNDATION OF OPERATIONAL RESILIENCE
Modern resilience is not just about sending messages. It's about turning communication into action, supporting informed decisions, and keeping people connected when it matters most.
Featuring the industry’s most advanced two-way mass notification technology, Crisis24 transforms mass notification into a strategic advantage. From urgent crisis communications to routine operational messaging, we enable organizations to deliver the right message to the right people at the right time through a single, intelligent platform.
MAINTAIN BUSINESS
CONTINUITY DURING
A CRISIS
Leverage advanced, reliable technology to coordinate response efforts and execute your recovery plan.

KEEP OPERATIONS
RUNNING SEAMLESSLY
DAY-TO-DAY
Maximize everyday operational efficiencies with regular communication, ensuring teams are always informed and ready.

ENSURE SUCCESSFUL
DELIVERY, EVERYTIME
Even when primary channels are saturated, ensure your message gets through—with a range of communication options.

SEND, TRACK,
AND RECEIVE ALL
COMMUNICATIONS
WITH EASE
Take advantage of faster, more consistent communication with full visibility—increasing awareness, strengthening personnel confidence, and improving operational efficiency.
REACH MORE PEOPLE FASTER
Reach all affected people through multiple channels without switching platforms.
TARGET THE RIGHT AUDIENCE
Use map-based geographic selection or target the right individuals or groups based on role, location, or function.
MONITOR PERSONNEL SAFETY
Send safety confirmation requests and monitor responses in real time.
GET THE RIGHT INFORMATION
TO THE RIGHT PEOPLE AT THE RIGHT TIME
TWO-WAY
COMMUNICATIONS
With our mass notification platform’s unparalleled outbound and inbound communication capabilities, organizations have the resources to react to new developments and effectively pivot during any emergency.
MULTI-MODAL MESSAGING
DEVICES
Mobile phone, tablet, desktop, landline.
CHANNELS
Email, short message service (SMS), mobile app, text-to-voice, desktop notifications, Slack, Teams, Telegram, WhatsApp, RSS feeds, and more.
GLOBAL ASSISTANCE HOTLINE
CLIENT-DEDICATED LINE
Crisis24 provides a single point of contact for all personnel worldwide to request assistance for any security, medical, or travel-related issues.
MULTILINGUAL
In-house support for 16 languages and on-demand access to translators in 70+ languages.
24/7/365
Using a follow-the-sun model across Crisis24’s six global operations centers.
MOBILE APP SAFETY CAPABILITIES
LOOKOUT
Lets personnel report incidents they encounter while on the job.
CHECK-IN
Allows employees to self-report their location at any time.
SOS
Connects travelers with one of Crisis24’s global operations centers and alerts client-designated point(s) of contact.
LIFE CHECK
Automatically activates an SOS if the recipient hasn’t responded within a pre-set length of time.
KEEP CRITICAL
INFORMATION MOVING
THROUGH ANY CRISIS
THE FASTEST
PATH FROM
COMMUNICATION
TO ACTION
Engineered to optimize the efficiency of business continuity plan protocols and routine communications.
Command Center
Instantly launch an organization-wide hub for all crisis communication efforts.
CONFERENCE BRIDGE
Send an alert with one-tap access to a group call to share information, make decisions, and coordinate response efforts.
REAL-TIME MESSAGE DASHBOARD
Monitors the status of all communications — e.g., message delivered, received, opened, answered — and immediately updates priority lists as recipients confirm their safety.

Smart Automation
Easy-to-configure tools that allow you to balance speed with precision during emergencies.
DYNAMICALLY-GENERATED LISTS
Quickly choose groups of people to alert in an emergency based on location, job role, or capability.
GEO-ENABLED ALERTS
Alert people within a specific area, using mobile GPS locations, geofencing, and address data.
SCENARIO LIBRARY
Act fast with 150+ customizable message templates covering a full range of critical and operational events.

Best-In-Class Backend
450+ out-of-the-box integrations with your existing physical security, business continuity, and IT systems.
END-TO-END INTERNET PROTOCOL
Accelerate the delivery speed of voice and text messages to mobile devices and reduce variable usage fees from domestic and international carriers.
ENTERPRISE-GRADE SECURITY
ISO 27001, 27017, and 27018; FedRAMP; TX-RAMP Level 1; and SOC-2-certified. Multi-Factor Authentication, SSO, encryption, and strict password policies—for world-class data protection.

GAIN EFFICIENCY WITHOUT
LOSING EFFECTIVENESS
ONE SYSTEM
FOR ALL SCENARIOS

EMERGENCY
COMMUNICATIONS
The platform’s speed and security make it an ideal solution for urgent communications with both small and large groups.
CRISIS AND EMERGENCY SITUATIONS
ACTIVE ASSAILANTS
SEVERE WEATHER
NATURAL DISASTERS
PROTEST ACTIVITY
HEALTH AND SAFETY INCIDENTS
CYBERSECURITY AND IT INCIDENTS
PANDEMIC RESPONSE

DAY-TO-DAY
COMMUNICATIONS
Mass notification is not just about critical situations. everyday operational communication and high-impact crisis response, ensuring teams are always informed and ready.
HR UPDATES
OPERATIONAL COMMUNICATIONS
ON-CALL SCHEDULING
OFFICE CLOSURES AND DISRUPTIONS
INTERNAL ANNOUNCEMENTS
IT AND SYSTEM MAINTENANCE
LOGISTICS AND SUPPLY CHAIN UPDATES
EVENT COORDINATION
STRENGTHENS
BUSINESS CONTINUITY
MY ORGANIZATION
NEEDS TO
Reduce the time needed to mobilize crisis response
Maintain contact with personnel during a disaster
Monitor the safety of sites and assets globally
Send alerts internationally across multiple carriers
Communicate with personnel company-wide during emergencies
TRUSTED INTERNATIONALLY
What we like most about the mass notification platform is that the system is accessible through the web. To the best of my knowledge, the system has never been down. It’s reliable.
HR DIRECTOR
CANADIAN UTILITY COMPANY
FAQS
EXPLORE
FREQUENTLY
ASKED
QUESTIONS
WHAT IS A MASS NOTIFICATION SYSTEM?
WHAT IS A MASS COMMUNICATION SYSTEM?
WHAT IS E911?




