Crisis24 Provides Crisis Response Services to Deliver Humanitarian Aid to Persons Displaced by Turkey Earthquakes

A Crisis24 insurance partner contacted our global operations center hotline requesting assistance to provide humanitarian aid to a client with displaced employees in Southern Turkey. Crisis24’s incident management team immediately implemented response protocols to evaluate the number of people impacted, the operating environment, the number of locations requiring assistance, and the volume of essential supplies required. Upon notification of the client’s approval to proceed, the incident management team:

• Developed a communication plan that included contact names and numbers, welfare check-in schedule, and alternate modes of communication
• Created a transportation plan that incorporated a secure route plan, and the acquisition of vehicles and drivers
• Determined how to secure and purchase the necessary provisions, prepare the items, and load them into a transport vehicle

The in-country Crisis24 team departed Istanbul for the 585-mile,12-hour drive to Adana in Southern Turkey. The convoy successfully delivered the supplies to the end client, who distributed the essential items to families in the region.

In a crisis, rapid response is essential. Crisis24’s ability to analyze conditions, identify potential hazards, source supplies, personnel, and equipment, and deploy a team quickly led to the success of this operation – aiding survival amidst deteriorating conditions. Crisis24 has the largest crisis response group in the industry, with team members across the globe ready to deliver the assistance you need. Our highly agile, multi-disciplinary crisis response teams are ready to deploy at short notice to support and reinforce your organization, no matter the location.