Case Study
Use Case: How Crisis24 Horizon Helps Maintain Your Duty of Care Through Financial and Resource Challenges
27 Feb 2024

Challenging economic times may force organizations to explore areas where cost reductions can be made. The safety and security of the people within your organization should never be compromised in such decisions. So, how do you effectively monitor threats to hundreds or even thousands of personnel and/or sites spread worldwide and across varied time zones with limited resources?
Challenges
- Maximizing the effectiveness of a small team.
- Filtering through the noise to see what could impact your assets.
- Being notified of concerns so resources can also dedicate time to other responsibilities.
- Communicating effectively with potentially large numbers of personnel.
- Encouraging personnel to play a part in their safety by self-managing their risk and staying informed and aware of threats.
Crisis24 Horizon is Your Force Multiplier
- Exposure Counts: Crisis24 Horizon does the heavy lifting. The platform provides threat alerts worldwide across multiple risk categories. It cross-references these incidents with your people and site location data, immediately informing you which assets may be at risk and potentially exposed.
- Customized Notifications: Crisis24 Horizon lets you filter out the noise and only get notified of relevant concerns. It utilizes various filters and criteria options to set up specific and bespoke notifications. Alerts and exposure counts can also be accessed on Crisis24 Horizon Mobile, ensuring full situational awareness even when away from the office.
- Two-way Communication: Crisis24 Horizon allows rapid, reliable two-way communication during an incident. Recipient lists are dynamically generated by the platform, with the option to use pre-configured templates to speed up the messaging process. Status confirmations can also be requested to confirm the safety of your people. Whether it’s a small group of travelers or thousands of people across a country, all responses can be assessed and monitored on a single intuitive dashboard.
- Upstream Reporting: Various reporting options are available for assessing trends and data in intelligence, exposure, and user activity, making it fast and seamless to process and understand large volumes of data immediately for timely reporting to executive teams.
- 24/7 Critical Event Support: Crisis24’s always-on Global Operations Centers will monitor the world on your behalf for clients needing support with round-the-clock coverage. When a critical incident occurs, we immediately check on the safety of your people.
- Empowering Your Personnel: Crisis24 Horizon Mobile gives your people self-sufficiency to manage their risk. From automated welcome emails and guided login instructions to awareness of intrinsic and dynamic threats in their vicinity, Horizon enables your personnel to stay informed and safe. In the event of a crisis, it gives them a means to seek assistance by sending a crisis signal or calling a 24/7 hotline.
Conclusion
Crisis24 Horizon acts as a force multiplier. It enables security teams of all sizes to monitor large volumes of personnel and sites using workflow efficiencies, automation, and a self-managed mobile solution.
For more information on the platform and to book a demo, visit the Crisis24 Horizon product page.
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