Business Services Company Unifies Risk Management Workflows

The client’s primary objective was to bring detailed, real-time intelligence, exposure awareness, and mass notification into one connected environment. Security teams needed to understand what was happening, determine which employees and site locations could be affected, and quickly initiate the appropriate communications and response workflows.

Crisis24 and Dataminr presented an integrated solution that combined Dataminr’s granular, AI-driven intelligence with Crisis24’s human expertise, critical event management workflows, and mass notification.

Through this connected, integrated approach, intelligence can be evaluated alongside the organization’s active footprint, helping teams identify relevant exposure and move directly from awareness to coordinated action. 

Crisis24’s mass notification and workflow capabilities played a central role in the client’s decision. Rather than relying on separate systems to review intelligence, assess potential exposure, and communicate with employees, the organization can manage these activities through a unified operational process with automated workflows.  

Essentially, the partnership between Crisis24 and Dataminr was a significant differentiator. It gave the client the detailed intelligence it valued while adding communication, exposure visibility, and workflows. 

By replacing its incumbent system with a collaborative Crisis24 and Dataminr solution, the organization established a more connected approach to intelligence, risk visibility, and employee communication. Security teams are now better positioned to identify emerging threats, assess potential impacts across a broad geographic footprint, and coordinate timely, consistent action.

The new solution provides a scalable foundation for protecting employees and globally while strengthening the organization’s ability to respond confidently to both routine disruptions and rapidly developing events. 

Learn how Crisis24 brings intelligence, mass communications, location visibility, and response workflows together to support faster critical event management.