Medical Assistance for UK National with Severe Eye Infection

Establishing the Severity of the Condition

The patient is used to wearing contact lenses which in tropical countries such as Laos often results in increased risk of eye infection. Upon further evaluation, the patient’s eye condition was deemed critical, with a high risk of losing the affected eye. The ophthalmologist diagnosed a severe gram-negative bacilli bacterial corneal ulcer. Corneal thinning further complicated the condition, creating a serious risk of perforation, which was classified as an ocular emergency. At this time, the patient had lost vision in the affected eye, and immediate medical intervention was required.

Transfer to a Specialized Facility

Recognizing the urgency of the situation, Crisis24 swiftly arranged for the patient to be transferred to a specialized ophthalmology facility in Bangkok. A six-hour ground ambulance transfer was organized for safe and efficient transportation. An air-ambulance transfer was considered for urgency, however the risks of dehydration to the eye may have worsened the condition. Once admitted, the patient was placed on an aggressive treatment regimen, including hourly eye drops and antibiotics, to stabilize the infection and prevent further damage.

As her condition was critical, the ophthalmologist recommended a penetrating keratoplasty (corneal transplant) once a donor cornea became available. Crisis24 supported the patient throughout, ensuring she was placed on the donor list and closely monitoring her progress.