Crisis24 Provides Emergency Assistance During the Israel-Iran Conflict

For several months, tensions were escalating between Israel and Iran. In March, our intelligence team notified our clients of a series of critical factors that indicated the likelihood of a conflict between the two nations. Israel viewed Iran's growing stockpile of highly enriched uranium as an existential threat, especially as hopes for a renewed nuclear deal faded and the expiration of the JCPOA snapback mechanism approached. The U.S., having reimposed severe sanctions on Iran, found its diplomatic and economic leverage diminishing. Moreover, Israeli military operations in 2024 devastated Iran’s regional proxy forces and air defense infrastructure, giving them greater strategic freedom. With eroding deterrents and direct U.S. support for military action, Israel was increasingly more likely to strike Iran’s nuclear facilities.

In effect, on June 13, 2025, Israel attacked Iranian nuclear infrastructure, personnel, and military targets in a coordinated strike. Israeli airspace was closed, and a state of emergency was put into effect. Significant travel disruptions also occurred throughout the Middle East. The impact on regional stability was clear. Iran responded without delay, and the two countries began to exchange fire daily, involving missile strikes, airstrikes, and other armaments.  

From the first airstrike onward, Crisis24’s intelligence and operations teams responded with urgency: delivering real-time alerts, situation reports, and advice to clients in the region. Over 180 organizations reached out to Crisis24 for support – ranging from operational guidance to emergency evacuations.  

True expertise is best measured in outcomes, not in numbers. Still, the scale is telling. Over 10 days, Crisis24 executed over 50 emergency evacuations. Thanks to the coordinated efforts of our 24/7 Global Operations Centers and on-the-ground resources, including an Incident Management Team (IMT) based in Egypt, numerous groups and individuals were relocated from Israel, Iran, and neighboring countries.  
 

Intelligence-Driven Decisions  

The safety of every individual is always the core focus during a critical evacuation. This means adapting plans in real time as new intelligence emerges. For example, our operations leads evaluated all available routes – air, land, and even maritime options – using daily updates from intelligence analysts. With the closure of Israeli airspace, land evacuations to Egypt or Jordan became the preferred pathway, considering various factors such as risk, speed, and comfort

When Jordan’s airspace became unpredictable, and crossing times lengthened, ground movements were redirected. When Ben Gurion airport partially resumed operations, a charter flight was booked for a key enterprise client. Yet, in most cases, the route through Egypt’s Sharm-el-Sheikh was the one chosen. It offered the safest and smoothest passage, since a robust hotel infrastructure and direct international connections were readily available.

Moreover, private vehicles were preferred over crowded buses as they offered a lower-profile, door-to-door solution. They reduced wait times, provided more discretion, and guaranteed a direct path to safety, especially when border crossings required travelers to proceed on foot. 
 

Personalizing the Mission: A Family with Children & Elderly Parents Escorted Home  

A particular evacuation via Egypt was for an American family that included a baby, a young child, and two elderly grandparents, one of whom was wheelchair-bound. At the start of the conflict, they found themselves in Haifa, Israel, and wanted to evacuate and return to the US.  

An initial intelligence and security assessment was conducted. It was decided that, since Haifa - with its port, infrastructure, and IDF assets - was a higher-risk target, the family would be moved to Eilat, in southern Israel. Eilat was deemed safer and a better starting point for ground movement into either Egypt or Jordan.  

The family's specific needs were assessed, including selecting a security vehicle with a baby seat and enough space for a wheelchair. Every detail was anticipated, from pick-up logistics to travel kits with formula, diapers, and medical supplies. They were given clear instructions and guidance on the pick-up, who would meet them, what would happen next, and what they could expect while travelling. Clear, calm communication was key.  

After arrival in Eilat, the next step was to head to Sharm-el-Sheikh, Egypt, where the family could spend a night, shower, and rest, before their flight home to the US. A security chaperone met them at the Egyptian border and stayed with the family continuously, providing additional reassurance and protection, and ensured their safe passage to the airport for departure.  

The Crisis24 team meticulously selected connecting flights, guaranteeing not only minimal transfer times, but also seamless support at airports. For example, they verified on-site assistance and wheelchair access at terminals for the elderly passengers. Finally, Crisis24 stayed in close contact with the family throughout their entire journey home, making sure that they were supported should there be any unexpected changes.  

Crisis24’s approach is never “one-size-fits-all.” Each case requires careful consideration. No detail is left to chance. Heat, stress, chronic illnesses, age, the emotional toll of a conflict – all are taken into account.  

The 2025 Israel-Iran crisis demanded more than just expertise. It required coordination and adaptability. It was about bridging real-time intelligence with tailored, human-centric operations. The successful completion of over 50+ evacuations in ten days is a testament to what’s possible when every team member – from analyst to field operator – works in concert to bring everyone home safely. In such critical events, Crisis24’s goal is clear: offer clear guidance, assistance, and peace of mind when it matters most.  

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